Frequently asked questions
Why do I have to provide my email adress?
You will receive a booking confirmation and the booked parking ticket by email. With your email address, you can call up and print out the parking ticket again at a later point in time.
How do I receive my parking tickets?
After successful booking and payment, please print out the parking tickets yourself. There is no postal dispatch of the tickets.
What to do if tickets are lost?
Please call up your parking ticket and print it out again. The required login data was sent to you by email with the booking confirmation.
How can I pay?
You can choose between credit card (VISA and MasterCard), SEPA direct debit, giropay, iDEAL and PayPal.
Am I guaranteed my booked parking space?
Definitely! We guarantee you a parking space for every parking ticket you buy.
How many parking tickets may I book?
You can book up to 10 tickets. For larger contingents, please contact us by email: firstname.lastname@example.org.
Return of parking tickets
After completed booking and payment, the return of parking tickets is not possible.
Where is my booked parking space?
You book your parking ticket directly for a specific parking area. This enables you to arrive in a targeted manner. A list and location description of all parking areas around the tournament site can be found in the overview of the parking areas.
The parking ticket entitles you to a single entry and exit of the booked parking area (highlighted on your PDF parking ticket, subject to change without notice). Please also pay attention to the signage on site.
Can I travel by bike?
Absolutely! We offer a surveillanced bicycle stand directly at the tournament site, which can be booked in cash directly on site.
Can I park my mobile home in the APAG-parking areas?
No, we only offer car parking spaces.
Where to park and charge an e-vehicle?
Herefore, please park your e-verhicle at our car parks Couvenstraße and Eurogress. Here you only park at the short-term parking rate, there is no flat rate.
Current parking and charging rates can be found on our website: www.apag.de
Parkhaus Couvenstraße www.apag.de/de/parkobjekte/parkhaus-couvenstrasse
Parkhaus Eurogress www.apag.de/de/parkobjekte/parkhaus-eurogress
Further information as well as overview plans of the parking areas can be found at apag.de/chio - Hotline: 0241 / 1688-5000